Shipping policy

1. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive an order confirmation email once your order is placed, and a shipping confirmation email with tracking details once your order has been dispatched.

2. Shipping Methods & Delivery Times

Delivery times vary depending on your location:

Domestic shipping (within India): 3–7 business days
International shipping: 7–21 business days (depending on destination and customs clearance)

Please note that these are estimated timelines. Actual delivery may vary due to courier delays, customs processing, or unforeseen circumstances.

3. Shipping Charges

Shipping charges (if applicable) will be calculated and displayed at checkout based on your delivery location and selected shipping method.
Free shipping may be offered on orders above a certain value (as indicated on the website from time to time).

4. International Orders & Customs

For international orders, you (the customer) are responsible for any customs duties, taxes, import fees, or other charges imposed by your country.
These charges are not included in the product price or shipping fee and must be paid directly to the local customs or courier upon delivery.
We have no control over customs clearance timelines and cannot be held responsible for delays caused by customs authorities.

5. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on the courier’s website.

If you do not receive tracking information within the expected processing time, please contact us.

6. Incorrect or Incomplete Address

Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for orders that are delayed, lost, or returned due to incorrect or incomplete address details supplied by the customer.

If a package is returned to us due to an incorrect address, additional shipping charges may apply to resend the order.

7. Delays & Force Majeure

We are not liable for delays caused by circumstances beyond our control, including but not limited to:

Natural disasters
Courier strikes or operational issues
Customs delays
Political unrest or government restrictions
Pandemics or other force majeure events

In such cases, we will do our best to keep you informed and assist where possible.

8. Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us within 7 days of the expected delivery date with your order number and supporting photos (if damaged). We will work with the courier to resolve the issue.